To do
Step 1
Introduction
Welcome to week 11 of the NUSTART induction. This week we are looking at the range of resources available to support your health and wellbeing.
The health, safety and wellbeing of our employees is always our number one priority and we are committed to ensuring that everyone feels supported, safe and secure at work. We recognise that many things can affect all aspects of your wellbeing, be it mental, physical, financial, or emotional, and realise these things are not always work-related.
Our wellbeing resources are designed to provide support in your day-to-day life both at work and at home.
As well as the resources outlined this week, we also encourage you to talk to your line manager and/or HR Business Partner about any health, safety or wellbeing matter.
Step 2
Health and Wellbeing site and the Wellbeing channel
All our health and wellbeing resources are easily accessible via our Health and Wellbeing SharePoint site on Nucleus which you can find in the ‘Useful Links’ menu on Nucleus, under Health & Wellbeing.
We have also set up a Wellbeing Teams Channel which we use to let you know about any wellbeing event or opportunity that you may be interested in, such as our wellbeing webinars. As a new member of our UKNNL team, you will automatically be added to the channel, so you won’t miss out on any notifications.
Visit Health & Wellbeing Nucleus page
Step 3
TELUS Health
TELUS Health is our employee assistance programme that offers fast, free, confidential help for you, your partner or your immediate family 24 hours a day, 365 days a year. TELUS Health helps with everyday issues, from financial advice and personal development support to sourcing childcare and elderly care information. It also provides emotional support that might be needed to help someone who has experienced a bereavement or who is dealing with depression.
They help lots of colleagues every year via their helpline and face-to-face counselling.
You can access TELUS Health either by phone, on the TELUS Health Website or by downloading their app. Details are given on our TELUS Health page on Nucleus.
Visit the TELUS Health Nucleus page
Step 4
TELUS Health activities
Go to the TELUS Health page in Nucleus and find out more about our assistance programme and how to contact them.
Follow the instructions for accessing the site and setting up your personal account.
Download the TELUS Health app to your mobile phone so that you can access help and resources at any time.
Step 5
mylifestyle
mylifestyle is UKNNL’s reward and benefits platform where you can access a flexible range of benefits, including:
- Cycle to Work scheme which enables you to obtain a bike and/or cycling accessories for riding to work under a loan agreement through salary sacrifice.
- Access to ‘mydiscounts’ which has a range of special offers and discounts from more than 200 suppliers.
- Reduced gym membership‡‡ with discounts of up to 25% from 3,700 gym and leisure providers across the UK.
- Health savings plan‡‡ which allows you to claim money back on visits to the dentist, optician and/or physiotherapist (limits apply).
- Discounted medical insurance‡‡.
- Discounted dental insurance*‡‡.
You can access these benefits by via the ‘mylifestyle’ portal. You can also access ‘mydiscounts’ through a free mobile app.
*If you wish to take up the optional dental insurance then you will need to do so within 30 days of receiving your welcome email from Edenred.
‡‡Please be aware that these benefits are not salary sacrifice and should you choose to take them then you will pay the supplier directly.
Visit mylifestyle on Nucleus
Step 6
mylifestyle activities
To do
Visit the mylifestyle page in Nucleus and read about the discounts available to you.
If you wish to do so, you can update your details on the mylifestyle hub with a personal email address so you can get notifications of additional savings outside of work.
Login to the mylifestyle hub with the details from your Ednered welcome email.
Download the Edenred savings app to allow you to use the savings benefit on the go.
Step 7
Aviva Health App
To complement our range of health and wellbeing tools, you can also access a series of health and wellbeing benefits through the Aviva DigiCare+ Workplace app. The app provides free, easy access to flexible health benefits that can be used to support both you and eligible family members:
- Digital GP - speedy access to a private GP, usually within 24 hours.
- Mental Health Consultations
- Annual Health Check - a simple 'at-home' fingerpick blood test to help spot potential problems early on, including diabetes risk, cholesterol status and liver health
- Nutritional Consultations - a trained nutritionist to help with goals, such as losing weight or boosting energy
- Second Medical Opinion - another look at an initial diagnosis and treatment plan could offer a new perspective and help you make informed decisions
- Wellbeing Library - helpful support on all kinds of situations, from family and relationships, money or work, mental or physical health conditions
- Get Active - discounted products and services to help employees get active and keep healthy
Visit Aviva Health App
Step 8
Workplace Listeners
Our workplace listeners are there for anyone who wants someone to talk to. They are all volunteers who have been trained by Mental Health England and their network is spread across our sites and business areas. All conversations are strictly confidential, except in cases where someone is in immediate danger. The names and contact details of our workplace listeners are available on the Health & Wellbeing page of SharePoint.
Visit Workplace Listeners page
Step 9
Health and Wellbeing online learning, courses and webinars
E-learning courses
E-learning courses including mental health, stress management, personal and safety - these courses are available in the ‘Personal Development’ folder in our e-learning system.
Health & Wellbeing
Health and wellbeing booklets containing hints and tips on a wide range of subjects - you can access booklets in the ‘Health and Wellbeing Booklets’ folder in our e-learning system.
TELUS Health WeCare
TELUS Health WeCare is a programme of interactive content, exercises, podcasts and videos on a range of topics to support behavioural change and improve your wellbeing.
Mindfulness Course
Our Mindfulness course introduces you to the practice of mindfulness and its benefits and provides you with guidance about how to incorporate mindfulness into your life. Visit the course catalogue in Learning Lab to find out more.
Webinars
Our webinars look at health and wellbeing topics, such as mental health - details of these webinars will be sent to you via the Wellness Channel.
Step 10
Glossary
Telus
Our employee assistance programme that offers free, confidential help for you, your partner or your immediate family 24 hours a day, 365 days a year.
Mylifestyle
Our reward and benefits programme that includes a cycle to work scheme, discounted gym membership, health and dental insurance.
Workplace listeners
Colleagues trained by Mental Health First England to recognise mental ill health and help people find the support they need to stay well.
Step 11
End of week checklist and further activities
This week, we asked you to:
Explore the resources available on the Health & Wellbeing page of Nucleus.
Set up a personal account on TELUS health and learn where you can find help if you need it.
Set up an account on mylifestyle to start claiming rewards and benefits.
Find out who your Workplace Listeners are so you know who to speak to if you need support.
To continue your progress, consider the following:
- Visit the EHSS&Q pages of Nucleus (EHSS&Q Links > EHSS&Q info) to find more information on mental and physical health.
- Visit the Attendance support page (Human Resources > Policies and Procedures) to find out how UKNNL supports colleagues through times of ill health.
You’ve completed 10/10 steps, nice work!
You've reached the end of week 11 and only have one more week to go. In your final induction week, you'll learn about Human Resources at UKNNL and some of the key policies and procedures to support you at work.
Finish week 11