The assessment database is a SharePoint application and can be found under the UKNNL Applications drop-down menu on Nucleus, or via this link:

It is used across UKNNL for the recording of assessments and regulatory interactions, and the management of any actions resulting from these.

Example assessments include management reviews, corporate/internal/external and 3rd Party audits, post project reviews, safety inspections and surveys and regulatory and Site Licensee correspondence.

Help and information is available from within the application and via this link:

OSHENS is where we report events that have negatively impacted or had the potential to impact, our environment, health, safety, security or quality. This includes injuries, illness, near misses, damages, faults and non-compliances.

Some examples of events that would be reported include:

• mistakenly sending protectively marked information with the incorrect security marking, or to the wrong person
• an individual sustaining a minor cut on their hand while carrying out a task
• corrosion or damage identified on some equipment or component
• a calculation error in a spreadsheet which has already gone through the checking process

Reporting events in OSHENS helps to maintain our security and safety culture by:

• preventing events from reoccurring
• enabling remedial action at the earliest stage to prevent more serious events
• ensuring learning is captured and shared
• ensuring compliance with legislation and Nuclear Site Licence conditions.

You can learn more about OSHENS by completing NN0589 Introduction to OSHENS e-learning now. You can also read more about the procedure underpinning OSHENS in Q-Pulse by reading IMS-P-312 Operating Experience Feedback Process (Via OSHENS).

Visit OSHENS:

A key part of our safety culture is ensuring all colleagues are able to speak up and report something if it isn’t right. On the Nucleus home page you will find a ‘Report an incident’ button that will direct you to the most appropriate channel to report any concerns relating to:

• Information security
• Physical security
• Personnel security
• Environment, health, safety, and quality

If you feel uncomfortable raising a concern within UKNNL, you can contact Safecall, an independent company that is a 24/7 anonymous, free and confidential whistleblowing hotline and reporting system. You can find out more about Safecall along with when you might need to contact them at our dedicated Safecall page.

To raise incidents (when something is broken or not working as it should) or requests (for hardware, software, access, etc), go to the UKNNL intranet page and click on ‘Service Portal' on the main menu bar.

Once on the Service Portal, to raise Requests, click ‘Raise a new request here’ and select the appropriate request; for Incidents click ‘Raise a new incident here’.

Please ring the Service Desk on 01925 933777, if you are struggling with logging on such as needing a password reset, being locked out of your account, machine failure, network issues preventing logon.

Nucleus

Nucleus is our SharePoint homepage. It’s how and where we keep you updated about the latest news and events. All the applications you have learnt about so far can be accessed from Nucleus. Each business area has their own SharePoint pages where you can find information about the type of work each area does, key contacts and help on specific processes or policies.

The homepage is updated regularly with our most recent news and events. The menu across the top of the page is divided into five sections:

Business Areas

Business Areas contains the SharePoint pages of different teams and areas within UKNNL. Each area owns their own page but, generally, you will find information about who to contact, guidance on processes and information about the unique work each area carries out.

UKNNL Applications

UKNNL Applications is where you can access some of the systems you have learned about so far, including Business World, Q Pulse and OSHENS (corrective action management).

Careers Lab

Careers Lab is where you can find information about training, development, jobs and opportunities. You will learn more about Careers Lab in week eight.

Useful Links

Useful Links contains a list of links to sites and resources that are frequently used such as Enterprise Car Booking, Health & Wellbeing, Sellafield Site Coach Service, Site Emergency Procedures and more.

Service Portal

As you have already learned in step seven, the Service Portal is where you can request new IT kit, applications and report an issue.

Companywide Communications and Events

Important companywide communications are often shared through emails or on Nucleus homepage; whilst events such as Team Talk and Roadshows enable us to share news across the business on a regular basis.

Team Talk

Every month team managers are invited to attend a Team Talk. Delivered by the executive team and business leaders, these sessions provide an update on different areas of the business. Following the update, information is cascaded through the business with each manager updating their team on the content of the latest talk.

Roadshows

The Roadshows are led by the executive leadership team. They provide an opportunity to hear about what’s going on in government, the nuclear sector and across UKNNL in each of our facilities. You'll hear about our performance during the financial year and look at our focus and priorities for the year ahead.

You will have the opportunity to attend a live session at your UKNNL location. If you're unable to attend, virtual sessions will be offered so you don't miss out. These sessions also provide the opportunity for you to ask questions of the executive leadership team and local leaders.

Information Management System

The information management system is similar to an electronic library, and it is the way we manage interrelated parts of our business to achieve our objectives. You might hear the phrase ‘check the management system’ 'look on IMS' or 'Check Q-Pulse' these are all used interchangeably and refer to checking what information is recorded under our IMS arrangements.

OSHENS

Our event reporting system, pronounced OH-SHENs. To ‘raise an OSHENS’ is to log an event on the system.

Business World

Our resource planning system used to manage all aspects of the business including finance, project management and HR. There are two versions of Business World – web and desktop. Most colleagues will use the web version. Often abbreviated to ‘BW’ and sometimes referred to as Unit 4.

Service Portal

The electronic system used to raise IT problems, request new, equipment and amend access. The Service Portal is managed by the Service Desk who handle all incoming IT requests from the business. If Service Desk can’t help, your request will be redirected to the appropriate person/team.

Tickets

You might be asked to raise or log a ticket, this simply means you need to put your request on the service portal. You can also raise tickets over the phone or via the Service Desk e-mail.

SharePoint

Microsoft SharePoint is used to build intranet sites, create pages, document libraries and lists. It can also be used to store, organise, share and access information.

Nucleus

Our SharePoint homepage. All colleagues have access to the site and it’s where you can find information about our business, our processes and our systems.

Business Areas

Used to describe how we divide the business into teams, for example ‘Professional Services’ encompasses finance, procurement and the legal team to name a few. You may hear the phrase Capability Area, this tends to be used to describe the teams that sell their expertise, or capability, externally e.g Fuels, Reactors & Reprocessing.

Q-Pulse

Q-Pulse is the is the electronic system or tool that provides a home for all of our information management arrangements.